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In the News

Colors brighten workplace

By TOM DROEGE World Staff Writer
Reprinted from the Tulsa World Business Section
4/12/2002

Custom colors
Jena Cheney conducts work over the phone Thursday under a blue "mood cloud" at Custom Services, a heating, air conditioning and plumbing business in Broken Arrow. Each of three color schemes in the company's new building is designed to enhance the work atmosphere in various departments.

KELLY KERR / Tulsa World

Custom Services in Broken Arrow plays up the Caribbean theme.

Blending work and vacation may sound counter-productive, but employees of a Broken Arrow business hatched the concept through the design of their new building to increase productivity.

"We all like vacations," said Bob Townsend, president of Custom Services, a heating, air-conditioning and plumbing business. Roseanne Bell "kind of brought the vacation to us."

Bell, an interior designer with Benham Bellwether, concocted the Caribbean feel with island colors and "mood clouds" hanging inside the 5-week-old building at 901 S. Ninth Street.

The irregular-shape metal forms hover above various work spaces in the office. The colors -- one is yellow, one blue, the other orange -- were all chosen for a work-enhancing reason.

When the office opens at 7 a.m., the 20 to 25 technicians who service furnaces and air-conditioners around town gather in a room under a yellow cloud where the tile floor is made to look like water.

The brightly-lit room is a "high-energy eye-opener" that connotes cheer and gets employees ready for the day, Bell said.

The customer service area, where Townsend said employees receive 7,000 to 8,000 business calls a year, has a blue cloud for tranquility.

"Blue is the color of agreement," Bell said, pointing to the value of that attribute in customer service.

The orange cloud hangs over administrative jobs to keep employees alert while processing repetitive paper work, she said.

The 35 employees of Custom Services have part ownership in the business, Townsend said, which is why they helped come up with the look of their new building.

Ken Tedder, a sales consultant, works under the blue cloud in customer service. While he wasn't sure if he and his co- workers are actually more efficient with the design concept, he said everyone likes the new building.

"Everybody dreams of lying on the beach, but we have to work," Tedder said. "This is a way to get closer to both."

 

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